Recurring House Cleaning

1. ​Bleach for toilets, showers and tubs.
2. Degreaser, as needed in kitchen.
3. Glass cleaner on mirrors.
4. Hot water and an eco-friendly scented cleaner for everything else.

We supply all cleaning equipment (vacuums, dusters, buckets, mops, stepstools, etc.) and supplies (cleaners, microfiber rags, etc.).

Yes, you may supply any retail cleaning product you wish. Examples include Bona for wood floors, stainless steel polish for appliances, Pine-sol, etc.

We cannot guarantee the same team at every cleaning. While we do make every effort to provide consistency, your team may vary due to customer changes, route revisions, weather, or team member vacation or illness. Each team is trained to clean in the same way and has access to detailed notes on your home and preferences.

1. We require cancellation at least 3 business days before your scheduled cleaning. Short-cancels can be difficult to fill and since we pay our teams even if you cancel, you will be charged for the cancellation.
2. We will work with customers who cancel more than 3 times in a calendar year to find a schedule that better meets their availability.

1. If your normally-scheduled cleaning falls on a holiday, we will reschedule your cleaning if you wish. You will receive an email in advance of the holiday asking your wishes.
2. If you wish to reschedule your cleaning, we will certainly try to find another time that works for you. However, it is usually difficult to find a customer in your area that’s willing to trade their date/time/team.

Please call or email the office with special requests for your cleaning. Do not leave notes or tell our crews what you’d like done. Some of our crews speak English as a second language and may not understand your request.

We require a credit card on file before service is provided. Your card will be charged approximately one day after your service.