For gutters with covers or screens we remove the covers as needed and reinstall them after the gutter cleaning at an extra charge. Our estimator cannot see covers or screens from the ground, so please let us know if you have them when scheduling.
Exterior cleaning of gutters.
Exclusions (for safety of property and crew)
We may reschedule your outside service due to weather conditions:
Low temperatures – below 32°F any wet debris will freeze. Remember, temperatures need to be above 32°F for an extended period of time for debris to thaw.
High winds – ladders are unsafe for crews and can blow onto your home.
Rain – makes roofs and ladders slippery and unsafe for crews.
Safety of your property and our crews are a top priority. Crews will not clean gutters they consider to be inaccessible, unsafe to reach, damaged or in poor condition. You will not be charged for these exclusions.
We do not remove Gutter Helmet brand covers as this may void the warranty.
Common Questions and Answers About Your Gutter Cleaning Service
We have implemented a COVID-19 Preparedness Plan and new protocols to protect you and our employees. Here are some highlights:
Employees will undergo a temperature check and health screening at the beginning of each day. Employees with a fever or presenting COVID-19 symptoms will not be allowed to work.
Employees will wear cloth masks and gloves at all times while in your home.
After leaving a home, employees will disinfect their hands, cars and equipment.
We ask that your household members and our crews maintain at least a 6' distance at all times.
Preparing Your Home
These simple steps will ensure that our staff can be thorough and complete when cleaning your gutters.
Customers are not required to be home at the time of service.
Please have a water spigot activated and accessible. We do not flush gutters and downspouts with water, but occasionally need water to clean up.
Cancellations & Rescheduling
We require cancellation at least 2 business days before your scheduled cleaning. Short cancels can be difficult to fill and since we pay our teams even if you cancel, you may be charged for the cancellation.
We do not accept payment on the day of service. We will invoice you approximately one day after service. You may pay by check or credit card (phone or online).